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Frequently Asked Questions
We’re on a mission to deliver engaging, curated courses at a reasonable price.
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1. What is a Live Online Course/Webinar?
- A live online course or webinar is a virtual conference held on the internet, attended by an online audience. It offers interactive features such as synchronized slides, Q&A sessions, chat, and polling.
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2. What is a Recorded Course/Recorded Webinar?
- The recorded training course captures live online sessions on related topics. Attendees can purchase it through our website, receiving a link to watch the recording at their convenience with lifetime access.
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3. What is an E-Transcript?
- An E-Transcript is a written PDF file containing a word-to-word recording of the presentation.
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4. What is Download Course?
- Download Course allows users to download the webinar for offline viewing without an internet connection.
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5. What is the Registration Process for Live Online Training Course?
- a) Online Registration:
- Create a new account on Simplify Trainings.
- Select the desired training course.
- Fill in basic details in the checkout form.
- After successful registration, attendees receive a confirmation email and instruction kit 1-2 days before the live online course.
- b) Offline Registration:
- For offline registration queries, contact us via chat or email at “support@simplifytrainings.com”.
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6. What if I’m Unable to Attend the Live Online Training Course?
- Registered attendees receive a recording link.
- Those unable to attend live can purchase the recorded version for future viewing.
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7. How Do I Access My Registered Live Online Training Course?
- An instruction kit is sent to all attendees 2 days before the webinar.
- Follow the instructions to join the webinar on time.
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8. What If I Don’t Receive the Webinar Joining Kit?
- Check spam or junk folders 24 hours before the live webinar.
- The instruction kit is sent from support@simplifytrainings.com.
- If not found, email support@simplifytrainings.com. Provide an alternate email during registration for timely instructions.
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9. Will I Receive Any Conference Materials?
- Yes, an email with an attached PDF copy of all reference materials will be sent to all attendees related to the training course.
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10. Can I Ask Questions to the Speaker During the Live Webinar?
- Certainly, a Q&A session is held at the end of the live webinar. The operator will guide attendees, and questions can be directed to our expert speaker.
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11. What Are the Basic Requirements to Attend a Live Online Training Course?
- A smartphone, computer, laptop, or iPad with a good internet connection is all that is needed. Dial-in details for audio and a live webinar link to view the presenter’s screen will be provided.
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12. What Payment Options Are Available?
- We accept all types of credit cards, debit cards, and payments through PayPal Invoices. All transactions are secure, and no credit card information is stored.
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13. Can I Pay via an Invoice?
- Yes, we do accept payments via invoice. For more information and the complete process, email our customer support at “support@simplifytrainings.com.“